Category Archives: UK GDPR

You must be taking the PSNI

[Reposted from LinkedIn]

The Information Commissioner’s Office has fined the Police Service of Northern Ireland £750,000 for the failings that led to the public disclosure of the surnames, initials, ranks and roles of all 9,483 PSNI officers and staff, putting countless people’s lives at risk from dissident republicans. The fine would have been £5.6m if the ICO’s “public sector approach” had not been applied.

The disclosure was made in a spreadsheet attached to a Freedom of Information Act response. The spreadsheet was intended to disclose some information, but also contained a hidden tab, where the offending information was situated.

Eleven years ago I was asked to write a piece in The Guardian about the risks of hidden data in spreadsheets. At the time, as many of you will remember, these sort of incidents were prevalent in councils and the NHS. I called for the ICO to do more to warn, and, in fairness, they did. But the fact that this sort of incident was allowed to happen is shocking: the ICO notice points out that there PSNI would regularly create pivot tables to prepare information for disclosure, where the risk of data being hidden (but easily revealed) is particularly high.

The ICO announcement is unusual in that it also allows the Chief Constable of PSNI to comment, and – extraordinarily – to express that he is “extremely disappointed at the level of the fine” (despite the massive reduction over what it would have been if he was in charge of a private sector organisation).

Chief Constable Boucher – you got off lightly.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, fines, Freedom of Information, Information Commissioner, personal data breach, police, UK GDPR

Crowdstrike and personal data breaches: loss vs unavailability

I ran a poll on LinkedIn in recent days which asked “If a controller temporarily can’t access personal data on its systems because of the Crowdstrike/MSFT incident is it a personal data breach?” 

I worded the question carefully.

50% of the 100-odd people who voted said “no” and 50% said “yes”. The latter group are wrong. I say this with some trepidation because there are people in that group whose opinion I greatly respect. 

But here’s why they, and, indeed, the Information Commissioner’s Office and the European Data Protection Board, are wrong.

Article 4(12) of the GDPR/UK GDPR defines a “personal data breach”. This means that it is a thing in itself. And that is why I try always to use the full term, or abbreviate it, as I will here, to “PDB”. 

This is about the law, and in law, words are important. To refer to a PDB as the single word “breach” is a potential cause of confusion, and both the ICO and the EDPB guidance are infected by and diminished by sloppy conflation of the terms “personal data breach” and “breach”. In English, at least, and in English law, the word “breach” will often be used to refer to a contravention of a legal obligation: a “breach of the law”. (And in information security terminology, a “breach” is generally used to refer to any sort of security breach.) But a “breach” is not coterminous with a “personal data breach”.

And a PDB is not a breach of the law: it is a neutral thing. It is also crucial to note that nowhere do the GDPR/UK GDPR say that there is an obligation on a person (whether controller or processor) not to experience a PDB, and nowhere do GDPR/UK GDPR create liability for failing to prevent one occurring. This does not mean that where a PDB has occurred because of an infringement of other provisions which do create obligations and do confer liability (primarily Article 5(1)(f) and Article 32) there is no potential liability. But not every PDB arises from an infringement of those provisions.

The Article 4(12) definition is “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed”. Let us break that down:

  • A breach of security…
  • leading to [one or more of]
  • accidental or unlawful…
  • 1. destruction of…
  • 2. loss of…
  • 3. alteration of…
  • 4. unauthorised disclosure of…
  • 5. unauthorised access to…
  • personal data processed.

If an incident is not a breach of security, then it’s not a PDB. And if it is a breach of security but doesn’t involve personal data, it’s not a PDB. But even if it is a breach of security, and involves personal data, it’s only a PDB if one of the eventualities I’ve numbered 1 to 5 occurs.

Note that nowhere in 1 to 5 is there “unavailability of…” or “loss of access to…”. 

Now, both the ICO, and the EDPB, read into the words “loss of…personal data…” the meaning, or potential meaning “loss of availability of personal data”. But in both cases they appear to do so in the context of saying, in terms, “loss of availability is Article 4(12) ‘loss’ because it can cause harm to data subjects”. I don’t dispute, and nor will many millions of people affected by the Crowdstrike incident, that unavailability of personal data can cause harm. But to me, “loss” means loss: I had something, and I no longer have it. I believe that that is how a judge in the England and Wales courts would read the plain words of Article 4(12), and decide that if the legislator had intended “loss” to mean something more than the plain meaning of “loss” – so that it included a meaning of “temporary lack of access to” – then the legislator would have said so. 

Quite frankly, I believe the ICO and EDPB guidance are reading into the plain wording of the law a meaning which they would like to see, and they are straining that plain wording beyond what is permissible.

The reason, of course, that this has some importance is that Article 33 of the GDPR/UK GDPR provides that “in the case of” (note the neutral, “passive” language) a PDB, a controller must in general make a notification to the supervisory authority (which, in the UK, is the ICO), and Article 34 provides that where a PDB is likely to result in a high risk to the rights and freedoms of natural persons, those persons should be notified. If a PDB has not occurred, no obligation to make such notifications arises. That does not mean of course, that notifications cannot be made, through an exercise of discretion (let’s forget for the time being – because they silently resiled from the point – that the ICO once bizarrely and cruelly suggested that unnecessary Article 33 notifications might be a contravention of the GDPR accountability principle.)

It might well be that the actions or omissions leading to a PDB would constitute an infringement of Articles 5(1)(f) and 32, but if an incident does not meet the definition in Article 4(12), then it’s not a PDB, and no notification obligation arises. (Note that this is an analysis of the position under the GDPR/UK GDPR – I am not dealing with whether notification obligations to any other regulator arise.)

I can’t pretend I’m wholly comfortable saying to 50% of the data protection community, and to the ICO and EDPB, that they’re wrong on this point, but I’m comfortable that I have a good arguable position, and that it’s one that a judge would, on balance agree with. 

If I’m right, maybe the legislator of the GDPR/UK GDPR missed something, and maybe availability issues should be contained within the Article 4(12) definition. If so, there’s nothing to stop both the UK and the EU legislators amending Article 4(12) accordingly. And if I’m wrong, there’s nothing to stop them amending it to make it more clear. In the UK, in particular, with a new, energised government, a new Minister for Data Protection, and a legislative agenda that will include bills dealing with data issues, this would be relatively straightforward. Let’s see.

And I would not criticise any controller which decided it was appropriate to make an Article 33 notification. It might, on balance, be the prudent thing for some affected controllers to do so. The 50/50 split on my poll indicates the level of uncertainty on the part of the profession. One also suspects that the ICO and the EU supervisory authorities might get a lot of precautionary notifications.

Heck, I’ll say it – if anyone wants to instruct me and my firm to advise, both on law and on legal strategy – we would of course be delighted to do so.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, EDPB, GDPR, Information Commissioner, Let's Blame Data Protection, LinkedIn Post, personal data breach, UK GDPR

“Mom, we have discussed this”

A few years ago Gwyneth Paltrow’s daughter Apple took to social media to gently berate her mother for posting an image (not this one) which included her: “You may not post anything without my consent”. I’ve no idea whether Apple has other fine qualities, but I admired her approach here.

I was reminded of it by the – also admirable – approach by the Prime Minister and his wife to their two children’s privacy. Remarkably, it appears that their names and photographs have so far been kept from publication. It’s doubtful that will be able to continue forever (in any case, the children are at or coming to an age where they can take their own decisions) but I like the marked contrast with how many senior politicians co-opt their children into their campaigning platform.

One of the concerns of the legislator, when GDPR was being drafted, was children’s rights: recital 65 specifically addresses the situation of where a child has consented to publication of their data online, but later wants it removed.

Although Gwyneth Paltrow’s publishing of her child’s image would likely have been out of the material scope of GDPR under Article 2(2)(a) (and quite possibly out of its territorial scope) the thrust of recital 38 should apply generally: “Children merit specific protection with regard to their personal data, as they may be less aware of the risks, consequences and safeguards concerned and their rights in relation to the processing of personal data”.

[Image licensed under CC BY-NC 4.0, creator not stated. Image altered to obscure children’s faces]

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under children, consent, Data Protection, GDPR, Privacy, UK GDPR

Based

For reasons I found myself browsing the privacy notices on the websites of some data protection consultancies this morning. In a large number of cases, where they address the situation of a potential client (which is highly likely to be a corporate entity) instructing them, they say/imply that they will process the personal data of people working for that potential client under the lawful basis of “contract”.

As well as this being, er, wrong, it concerns me for a couple of reasons.

First, why it’s wrong.

Article 5(1)(a) of the UK GDPR obliges a controller to process personal data lawfully. Article 6(1) provides a list of bases of which at least one must be met for processing to be lawful. The basis at Article 6(1)(b) is “processing is necessary for the performance of a contract…”.

I fear that many people stop there (in fact, I fear more that they don’t look at the actual law, and merely refer to some template or notes that were wrong in the first place). But there’s a reason I put an ellipsis: the full lawful basis is “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”.

A service contract with a corporate entity does not constitute the sort of contract which is dealt with by Article 6(1)(b).

The reason this really concerns me is that if these consultancies can’t get this fundamental point right in their own documentation, they are presumably advising clients along similar lines.

Such advice might well be negligent. Assuming the consultancies have professional indemnity insurance, it might be affected by matters like this. And there might be notification obligations arising if they become aware of the fact that they’ve given incorrect, and possibly negligent, advice.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Can you stop election candidates sending you post?

During every recent general election campaign I can remember, there have been social media posts where people complain that they’ve received campaign material sent to them, by name, in the post. Electoral law (whether one likes it or not) permits a candidate to send, free of charge, one such item of post regardless of whether the recipient has objected to postal marketing, in general or specific terms. This right is contained in section 91 of The Representation of the People Act 1983. So, if you don’t like it, lobby your new MP in a few weeks’ time to get it changed.

Given that it’s always a topic of contention, I welcome the Information Commissioner’s Office’s publishing of guidance (including on the “one item of post” point) for the public on “The General Election and my personal data – what should I expect?

What the guidance does not address, however, is a conflict of laws point. Article 21(2-3) of the UK GDPR create an absolute right to object to direct marketing and a consequent absolute obligation on a person not to process personal data for direct marketing purposes upon receipt of an objection. So how does this talk with the right given to electoral candidates to send one such communication?

Tim Turner has written on this point, in his “DPO Daily”, and says “I don’t think the Representation of the People Act trumps the DP opt-out right”, but – on this rare occasion – I think I disagree with him. This is because section 3(1) of the Retained EU Law (Revocation and Reform) Act 2023 provides that retained direct EU legislation – such as the UK GDPR – must be read and given effect in a way which is compatible with all domestic enactments, and, insofar as it is incompatible with them, those domestic enactments prevail.

So, the short answer to the title of this blog is “no” (although they can only send you just one personally addressed item).

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, elections, Information Commissioner, marketing, political parties, UK GDPR

Subject access: recipients, and motive

A very significant subject access judgment has been handed down in the High Court. Key rulings have been made to the effect that 1) requesters are entitled, in principle, to be informed of the identities of the recipients of their personal data (not just the categories of recipient), and 2) the subject access regime has a “specific and limited purpose, which is to enable a person to check whether a data controller’s processing of his or her personal data unlawfully infringes privacy rights and, if so, to take such steps as the data protection law provides.

The underlying details of the case are interesting and alarming in themselves. A director of a gardening company (Mr Cameron) had covertly recorded threatening calls made by a wealthy homeowner working in the property investment industry (Mr Harrison) with whom the company was coming into dispute, and subsequently circulated the recordings to a limited number of unnamed family members and others.

The recordings found their way to a wider circle of people, including some of Mr Harrison’s peers and competitors in the property investment sector. Mr Harrison contended that the circulation of the recordings had caused his own company to lose out on a significant property acquisition. Accordingly, he made subject access requests, under Article 15 of the UK GDPR both to and Cameron and to Mr Cameron’s company (“ACL”). Those requests were rejected on the grounds that i) Mr Cameron, when circulating the recordings, was processing Mr Harrison’s personal data in a “purely personal and household” context, and so the processing was out of scope of the UK GDPR, ii) Mr Cameron was not personally a controller under the UK GDPR, iii) ACL could rely on the exemption to disclosure where it would involve disclosing information relating to another individual who did not consent to disclosure, and where – in the absence of such consent – it was not reasonable in the circumstances to disclose (see Article 15(4) UK GDPR and paragraph 16 of Schedule 2 to the Data Protection Act 2018).

In a lengthy judgment (dealing mostly with the facts and evidence) Mrs Justice Steyn held that Mr Cameron’s processing was not for purely personal and household reasons: he was clearly acting as a director of ACL in making the recordings and circulating them. However, she agreed that he was not a controller – he was acting in his capacity as a director, and – following Ittihadieh and In re Southern Pacific Loans – a director processing data in the course of their duties for their company is not a controller; the company is.

A crucial part of the judgment, in terms of wider relevance, is on the interpretation of Article 15(1)(c) of the UK GDPR. This provides that a data subject should be given information on “the recipients or categories of recipient” to whom personal data have been or will be disclosed. Many practitioners, and lawyers, have taken this be an option available to the controller (i.e. the controller can decide whether to provide information on the specific recipient or just on categories thereof). Not so, said Steyn J, agreeing with the CJEU in the Austrian Post case (which, as a post-Brexit case, wasn’t binding on her, but to which she could have regard, so far as it was relevant to the issues (see section 6(2) of the EU (Withdrawal) Act 2018)): the choice lies with the data subject, and, if the data subject chooses to receive information on individual recipients, he or she is entitled, in principle, to that information (unless it would be impossible or manifestly excessive to do so).

Notwithstanding this, Mr Harrison was not entitled in this case to have the identities. Mr Harrison had previously sent subject access requests individually to at least 23 employees of ACL and ACL, and he had an intention to pursue further legal options other than under the UK GDPR, if he was to identify potential claimants. ACL believed that disclosing identities of recipients of the recordings would put them at “significant risk of being the object of intimidating, harassing and hostile legal correspondence and litigation”. The judge agreed that it was “not unreasonable for the Defendants to give significant weight to [Mr Harrison’s] sustained and menacing behaviour in considering whether to protect or disclose the identities of friends, colleagues and family members”. The fact that “hostile litigation”, against the third parties to whom the recordings were disclosed, was being contemplated was a relevant factor to take into account when balancing their interests with Mr Harrison’s access rights, under paragraph 16 of Schedule 2. The judge held that

[Although there] is no general principle that the interests of the request should be treated as devalued by reason of a motive to obtain information to assist the requester in litigation…as Farbey J observed in X v Transcription Agency…the SAR regime “has a specific and limited purpose, which is to enable a person to check whether a data controller’s processing of his or her ‘personal data’ unlawfully infringes privacy rights and, if so, to take such steps as the DPA 2018 provides“…[and so] it was reasonable for the Defendants to give weight to their desire to protect family, friends and colleagues from hostile litigation going beyond the exercise of rights under the UK GDPR and the DPA 2018

So, the perennial question of the extent to which a requester’s motive is relevant when responding to a subject access request rears its head again. Steyn J’s analysis is compelling, and so it certainly appears that – at the very least when it comes to the balancing test implied by paragraph 16 of Schedule 2 – the motive is capable of being taken into account.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, Data Protection Act 2018, judgments, subject access, UK GDPR

Disastrous data protection advice in child protection proceedings

I am only going to link at the foot of this post to the recent judgment in the Family Court, as it is long, contains distressing and graphic references to alleged sexual offences and how a school and a local authority dealt with the allegations and only deals in passing with the issue I raise in this post. Please be aware of that.

However, the issue is of real importance.

The reason for referring to it is the extraordinary, and extraordinarily worrying, references in the judgment to a discussion a deputy head teacher had with the nine year old child in question. The judgment records the teacher’s evidence that, although

she took notes of the discussion she destroyed any notes that she had made. This appeared to be in accordance with a school-wide misunderstanding of data protection guidance. She fairly admitted that after a year she could only guess at those notes now

The judge stresses that she

“[does] not criticise GG – she was a caring and conscientious teacher who was doing her best and believed she was following advice and good practice. She lacked specialist training and some of the advice was unhelpful. I have carefully considered the problems with her record of this discussion, and I am mindful that these challenges add to the difficulty of appraising the reliability of what she recorded.”

[nb, this was said not solely in the context of the destruction of the notes]

The London Borough involved recognised, during the course of the proceedings, “the importance of addressing a wide range of gaps and concerns that emerged during the course of this hearing”, and the judge invited the parties to draw up an agreed list of issues for the Council to consider and provide a response to as a positive problem-solving exercise. Among these agreed issues was this

“Contemporaneous notes need to be taken when a child makes any allegation of physical, sexual or emotional abuse against a third party…. It needs to be made clear within the policy that contemporaneous notes ought to be kept and stored securely (electronically if possible). This includes any handwritten notes even if, only key words are noted down and later entered onto any electronic system. THIS DOES NOT INFRINGE GDPR.”

Those final words resound, even if they shouldn’t need saying.

Prior to GDPR, there were certainly a multitude of misunderstandings about data protection, but the idea that personal data should not be recorded, or should be quickly destroyed, is one of the most pernicious of misunderstandings that seems to have emerged since GDPR – in part from terrible advice and training given by people who shouldn’t have ever been engaged to train the public sector. I implore those involved in training and advising in these complex areas of social care and education to consider the import and impact of the advice they give.

Finally, the importance and meaning of the first word of the third data protection principle is often overlooked. Yes, it’s the “data minimisation” principle, but personal data must still be adequate.

This is the judgment.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, GDPR, local government, retention, UK GDPR

How did George Galloway come to send different canvassing info to different electors?

As electors went to the polls in the Rochdale by-election on 29 February, a few posts were made on social media showing the disparity between letters sent to different electors by candidate George Galloway. An example is here

On the face of it, Galloway appears to have hoped to persuade Muslim voters to vote for him based on his views on a topic or topics he felt would appeal to them, and others to vote for him based on his views on different topics.

It should be stressed that there is nothing at all wrong that in principle.

What interests me is how Galloway identified which elector to send which letter to.

It is quite possible that a candidate might identify specific roads which were likely to contain properties with Muslim residents. And that, also would not be wrong.

But an alternative possibility is that a candidate with access to the full electoral register, might seek to identify individual electors, and infer their ethnicity and religion from their name. A candidate who did this would be processing special categories of personal data, and (to the extent any form of automated processing was involved) profiling them on that basis.

Article 9(1) of the UK GDPR introduces a general prohibition on the processing of special categories of personal data, which can only be set aside if one of the conditions in Article 9(2) is met. None of these immediately would seem available to a candidate who processes religious and/or ethnic origin data for the purposes of sending targeted electoral post. Article 9(2)(g) provides a condition for processing necessary for reasons of substantial public interest, and Schedule One to the Data Protection Act 2018 gives specific examples, but, again, none of these would seem to be available: paragraph 22 of the Schedule permits such processing by a candidate where it is of “personal data revealing political opinions”, but there is no similar condition dealing with religious or ethnic origin personal data.

If such processing took place in contravention of the prohibition in Article 9, it would be likely to be a serious infringement of a candidate’s obligations under the data protection law, potentially attracting regulatory enforcement from the Information Commissioner, and exposure to the risk of complaints or legal claims from electors.

To be clear, I am not saying that I know how Galloway came to send different letters to different electors, and I’m not accusing him of contravening data protection law. But it strikes me as an issue the Information Commissioner might want to look into.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under access to information, Data Protection, Data Protection Act 2018, data sharing, Information Commissioner, political parties, UK GDPR

UK GDPR amended

Three years ago, at the end of the Brexit Implementation Period, I helped prepare a version of the UK GDPR for the Mishcon de Reya website. At the time, it was difficult to find a consolidated version of the instrument, and the idea was to offer a user-friendly version showing the changes made to the retained version of the GDPR, as modified by the Data Protection, Privacy and Electronic Communications (Amendments Etc.) (EU Exit) Regulations 2019, and the Data Protection, Privacy and Electronic Communications (Amendments Etc.) (EU Exit) Regulations 2020.

Since then, the main legislation.gov.uk has offered a version. However, with respect to that site, it’s not always the easiest to use.

The burden now, though, falls to me and Mishcon, of updating our pages as and when the UK GDPR itself gets amended. Major changes are likely to made when the Data Protection and Digital Information Bill gets enacted, but, first, we have the minor amendments (minor in number, of not in significance) effected by The Data Protection (Fundamental Rights and Freedoms) (Amendment) Regulations 2023 (which came into force at 23:59:59 on 31.12.23).

The changes have been made to Articles 1, 4, 9, 50, 85 and 86.

The Mishcon pages have been very well used, and we’ve had some great feedback on them. They don’t profess to be an authoritative version (and certainly should not be relied on as such) but we hope they’ll continue to be a useful resource.

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I was stupid

I was stupid, I was naive: I thought that recent statements from senior people at the Information Commissioner’s Office (ICO) indicated a willingness to enforce against non-compliance in the use of cookies and cookie banners.

I was wrong. My recent complaint, published as an open letter to John Edwards, the Commissioner, not only took ten weeks to be allocated to a case worker, but, now, that case worker has told me, in terms, that they’re not interested:

we do not respond to cookie complaints individually…Our approach is to focus on sites that are doing nothing to raise awareness of cookies, or get their users’ consent, particularly those visited most in the UK. When consumers raise their complaints with us, we either conduct our own compliance check or write to the organisation…Our approach is to focus on sites that are doing nothing to raise awareness of cookies, or get their users’ consent, particularly those visited most in the UK.

This leaves two things hanging: 1) the site I complained about is one of the most visited in the UK; 2) the website in question arguably “raises awareness” of cookies, but only insofar as it confounds, frustrates and obstructs the user, in a manner which, in my submission, contravenes ePrivacy and Data Protection law, and 3) fails to get users’ consent (as it is defined in those laws).

MLex(£) have now written about this, and have secured a quote from the ICO, which is more than I got, really:

It is an ICO priority to influence changes to online tracking practices to create a more privacy-oriented internet. Where users want personalized adverts they should have the choice to receive them. But where websites don’t give people fair choices over how their data is used we will take action to safeguard their rights.

Try as I might, I can’t square that, and the ICO’s previous public statements about taking firm action, with an approach which fails in any real way to engage with people who take the time and effort to make complaints. But, as I say, I was stupid and naive to think it might have been different.

I’ve now complained, in turn, about the ICO’s handling of my complaint (and made an FOI request), in these terms:

1. I made a complaint under Article 77 UK GDPR. You have not investigated that at all, let alone “to the extent appropriate” as you are required to do under Article 57(1)(f). 

2. My letter was addressed to John Edwards. Has he seen it? 

3. You say, “When consumers raise their complaints with us, we either conduct our own compliance check or write to the organisation.” Which have you done here? Please disclose information either in respect of the compliance check you undertook, or of the correspondence you sent to Associated Newspapers Ltd.

4. Frankly, your response is discourteous. I went to some effort to assist the ICO in its stated intention to investigate poor compliance with PECR, but your response gives no indication that you’ve even read the substance of my complaint.

5. Your letter contains no apology or explanation for the extensive delay in handling it, which falls outside your own service standards.

In seriousness, I find this all really disheartening. The gulf between what the ICO says and what it does is sometimes huge, and not necessarily appreciated by those who don’t work in the field.

But I will get back in my stupid box.

+++

For completeness’ sake, the full response from the caseworker was:

Thank you for your correspondence in which you have complained about Associated Newspapers Ltd and its use of cookies.

Complaints regarding cookies can be submitted to us through the following link: Cookies | ICO

In this case, I have forwarded the information you have provided to the appropriate department. Although we do not respond to cookie complaints individually, we use the information you send us to help us identify, investigate and take action against organisations causing you complaint. To do this, we work alongside other organisations and website owners.

Our approach is to focus on sites that are doing nothing to raise awareness of cookies, or get their users’ consent, particularly those visited most in the UK. When consumers raise their complaints with us,
we either conduct our own compliance check or write to the organisation. Our website provides further information about the action we’re taking on cookies.

Yours sincerely

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under adtech, consent, cookies, Information Commissioner, PECR, UK GDPR