Tag Archives: GDPR

Data protection misunderstandings in court

There is something that distinguishes those who have practised data protection law for more than five years and those who have come to it more recently. The former are in possession of a secret. It is this: GDPR did not change the fundamentals of data protection.

Look at the keystones of the law – the data protection principles in Schedule One of the Data Protection Act of 1998 (the prior law) and in Article 5 UK GDPR (the current). They are effectively identical. And in fact, they have barely changed from the principles in the 1984 Data Protection Act, and those in the Council of Europe Data Protection Convention 108 of 1981.

Yet even in the courts one still sees from time to time the misconception that the GDPR rights and obligations were something fundamentally new.

An example is a recent case in the Employment Appeal Tribunal. The details of the case are not important for this post, but what is relevant is that the claimant employee argued that information about his previous employment history at the respondent employer (from 2008-2011) should not have been allowed in evidence. One argument in support of this was that the lengthy retention of this information was in breach of the employer’s data protection obligations (and the claimant had received correspondence from the Information Commissioner’s Office broadly agreeing with this).

But in response to this argument the respondent employer asserted that

Prior to [GDPR coming into effect on 25 May 2018] there was no right to erase. Accordingly, the period during which the respondent should arguably have taken steps to delete data was around nine months from this point until 28 February 2019.

This fails to recognise that, even if there was no express right to erasure prior to GDPR (n.b. there was certainly an implied right, as the European Court of Justice found in Google Spain) there was certainly an obligation on a data controller employer not to retain personal data for longer than was necessary (see paragraph 5 Schedule One to the 1998 Act).

The judge, however, accepted the respondent’s argument (although in all fairness to her she does point out that neither party took her to the legislation or the case law):

I accept that the ICO’s reference to retention being likely to breach data protection requirements, was (at its highest) concerned with the nine month period between the GDPR coming into effect and the claimant indicating an intention to commence litigation

That is not what the the quoted correspondence (at paragraph 17) from the ICO said, and it is not a correct statement of the law. If the period of retention of the data was excessive, there is no reason to say it was not in contravention of the prior law, as well as GDPR.

Ultimately, it is doubtful that this would have made much difference. As often in such proceedings, the relevance of the information to the matter was key:

in so far as the Respondent was in breach of data protection law for the nine month period I have referred to, it does not follow from this that the documentation was inadmissible in the [Employment Tribunal] proceedings

But one wonders if the judge might have taken a slightly different view of, instead, she had found that the Respondent was in fact in breach of data protection law for several years (rather than just nine months).

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, employment, GDPR, UK GDPR

NADPO conference on 22 Nov, with keynote from John Edwards, Information Commissioner

NADPO’s 2022 annual conference will see a return to in-person events. And we are delighted that the keynote speaker is UK Information Commissioner John Edwards. John will be joined by a stellar line up including

  • Maurice Frankel, from the Campaign for Freedom of Information
  • Professor Victoria Nash, from the Oxford Internet Institute
  • Professor Lilian Edwards, from Newcastle University, and also the Ada Lovelace Institute
  • Sarah Houghton, Head of Competition Law at Mishcon de Reya LLP
  • Stewart Room, of DWF and also President of NADPO

The conference will take place on 22 November, at the Mishcon de Reya offices at Africa House, Kingsway (right next to Holborn tube station).

Attendance is free (as ever) for all NADPO members, and it is not too late to purchase a membership, for the price of £130, which guarantees free attendance at all NADPO events, as well as at some partners’ events, as well as discounted rates on commercial training services from respected providers. Members also receive a monthly newsletter.

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Filed under Data Protection, Freedom of Information, Information Commissioner, NADPO

GDPR is rubbish

I was challenged recently along the lines that “you don’t like change – you think that GDPR is great and any amendments are negative”.

After I’d spluttered in rage that this wasn’t true, I checked my thoughts. I don’t think the challenge was fair – I don’t mind the idea of repeal or reform of the UK GDPR model – but I do still think that any change needs to be planned and drafted very carefully, so as not to interfere with the core data protection concepts, and checks and balances, that have – broadly – carried through and developed over a series of legal instruments, starting with the Council of Europe Convention 108 of 1981 and the OECD Guidelines of 1980.

But, also, I’m happy to point out that, at times, GDPR is simply rubbish. And I don’t mean in broad legal terms – see for instance David Erdos’s interesting criticisms – I mean that it sometimes doesn’t make sense.

There’s an example in recital 63

A data subject should have the right of access to personal data…in order to be aware of, and verify, the lawfulness of the processing.

I think this is meant to mean “a data subject should have the right of access in order to be aware of the processing and verify its lawfulness”. But, as drafted, it suggests the data subject should be able to be aware of the lawfulness of the processing, and verify that lawfulness, which lacks logic.

But that’s in the recitals, and no one reads the recitals do they?

But consider one of the substantive provisions. Article 5(2), which describes the “accountability principle” says

The controller shall be responsible for, and be able to demonstrate compliance with, paragraph 1 (‘accountability’).

Think about what that says: “the controller shall be responsible for…paragraph 1” (paragraph 1 containing the core data protection principles). What it is surely intended to mean is “the controller shall be responsible for compliance with paragraph 1”, but it doesn’t say that. In literal terms it says that the controller has responsibility for the legislative words.

And it’s worth noting that in the French text (French being the only other language this lumbering English person has really even vague familiarity with), the wording does say that: “…est responsable du respect du paragraphe 1…”.

I’m not suggesting this is a big problem: a regulator and a court would almost certainly read the wording so as to give effect to the legislator’s intention.

It just irritates me.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Data Protection, GDPR, not-entirely-serious, UK GDPR

OMG – OCG attacks HMRC

ICO declines to take action after 1000 HMRC customer records apparently altered in 2020 by Organised Crime Gang and used to make fraudulent claims

Rather hidden away on the Information Commissioner’s Office (ICO) website is information, disclosed under the Freedom of Information Act 2000 (FOIA), in relation to an ICO investigation of a security incident involving HMRC, and an organised crime gang (OCG).

It appears that, in June 2020, an OCG had used 193 genuine National Insurance Numbers (NINOs) which it had managed to “hijack” (it is not clear how) from external sources, and set up bogus Government Gateway (GG) accounts. This subsequently “enabled the OCG to carry out enrolments on the bogus GG accounts of genuine Self-Assessment customer Unique Tax References”, which in turn enabled the submission of fraudulent tax returns with the aim of the OCG being to make fraudulent expenses claims.

It was also discovered that details of 130 of the data subjects whose NINOs had been compromised were also used to “utilise” the DWP universal credit service.

HMRC did not become aware of this incident until 2 December 2020, and it notified the ICO (pursuant to its obligations under Article 33 GDPR) on 14 December 2020.

Details of the incident also appear to be contained in HMRC’s Annual Report for the period in question, where (at page 188) it refers to an incident involving 1023 people where “Personal information [was] used to make changes to customer records on HMRC systems without authorisation”.

There are many redactions in the information that the ICO has now published, but the headline point is that it did not view the incident as a serious enough infringement of HMRC’s obligations under GDPR so as to warrant a monetary penalty. The ICO noted that

…there is no indication that any of the originating personal data used to commit the fraud was obtained from HMRC.

However, it does appear that some people might have lost money, although this has since been repaid to them:

…any repayments due to genuine customers have been (or will be) made good…and therefore all the financial losses will be HMRC’s.

Also redacted are what would probably be details of systems changes that HMRC has taken or agreed to undertake as a result of the incident. These would, says the ICO

increase the protection applied to customer records and data and make stacks of this nature more difficult…

This wording suggests that the ICO felt that the level of protection had not been adequate, in line with HMRC’s security obligations under the GDPR. That being the case, the ICO must have decided that, in this instance, despite the infringement, it wasn’t necessary, or appropriate, to issue a fine or take other enforcement action.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under Breach Notification, Data Protection, GDPR, HMRC, Information Commissioner, security

No, 43% of retail businesses have NOT been fined for CCTV breaches

A bizarre news story is doing the rounds, although it hasn’t, as far as I can see, hit anything other than specialist media. An example is here, but all the stories contain similar wording, strongly suggesting that they have picked up on and reported on a press release from the company (“Secure Redact”) that undertook the research behind the story.

We are told that

research reveals that 43% of UK retailers reported that they had been fined for a violation of video surveillance GDPR legislation…Of these retailers, 37% reported paying an equivalent of 2% of their annual turnover, 30% said the fine amounted to 3% of annual turnover, and 15% said the fine was 45% [sic] of annual turnover…A staggering 33% of those fined also had to close stores as a result of enforcement action

The research was apparently based on a survey of 500 respondents in retail businesses (50% in businesses with less than 250 employees, 50% in businesses with more than 250).

What is distinctly odd about this is that since GDPR has been in force in the UK, including since it has become – post-Brexit – UK GDPR, there has been a sum total of zero fines imposed by the Information Commissioner in respect of CCTV. 43% of retail businesses have not been fined for CCTV infringements – 0% have.

You can check here (direct link to .csv file) if you doubt me.

It’s difficult to understand what has gone wrong here: maybe the survey questions weren’t clear enough for the respondents or maybe the researchers misinterpreted the data.

Whatever the reasons behind the stories, those in the retail sector – whilst they should certainly ensure they install and operate CCTV in compliance with GDPR/UK GDPR – should not be alarmed that there is a massive wave of enforcement action on the subject which threatens to put some of them out of business.

Because there isn’t.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under CCTV, GDPR, Information Commissioner, monetary penalty notice, UK GDPR

Data protection nonsense on gov.uk

It feels like a while since I randomly picked on some wild online disinformation about data protection, but when you get an itch, you gotta scratch, and this page of government guidance for businesses – “Get your business ready to employ staff: step by step” – specifically on “Personal data an employer can keep about an employee” certainly got me itching. It starts off sensibly enough by saying that

Employers must keep their employees’ personal data safe, secure and up to date.

This is true (Article 5(1)(f) and part of 5(1)(c) UK GDPR). And the page goes on to list some information can be “kept” (for which I charitably read “processed”) without employees’ permission, such as: name, address, date of birth, sex, education and qualifications, work experience, National Insurance number, tax code, emergency contact details, employment history with the organisation, employment terms and conditions, any accidents connected with work, any training taken, any disciplinary action. All pretty inoffensive, although I’m not sure what it’s trying to achieve. But then…oh my. Then, it says

Employers need their employees’ permission to keep certain types of ’sensitive’ data

We could stop there really, and snigger cruelly, Consent (aka “permission”) as a condition for processing personal data is complicated and quite frankly to be avoided if possible. It comes laden with quite strict requirements. The Information Commissioner puts it quite well

Consent is appropriate if you can offer people real choice and control over how you use their data, and want to build their trust and engagement. But if you cannot offer a genuine choice, consent is not appropriate. If you would still process the personal data without consent, asking for consent is misleading and inherently unfair…employers and other organisations in a position of power over individuals should avoid relying on consent unless they are confident they can demonstrate it is freely given

And let’s consider the categories of personal data the government page thinks employers should get “permission” to “keep”: race and ethnicity, religion, political membership or opinions, trade union membership, genetics [sic], biometrics, , health and medical conditions, sexual history or orientation.

But how quickly would an employer’s wheels grind to a halt if it couldn’t process personal data on an employee’s health “without her permission”? It would be unable to refer her to occupational health if she didn’t “permit” it. It would be unable to keep a record of her sickness absence if she withdrew her consent (consent should be as easy to withdraw as it is to give (see Article 7(3)). During the COVID pandemic, it would have been unable to keep a record of whether she had tested positive or not, if she said she didn’t want a record kept.

It’s nonsense, of course. There’s a whole range of gateways, plus a whole Schedule of the Data Protection Act 2018), which provide conditions for processing special categories of data without having to get someone’s consent. They include pressing social imperatives, like compliance with public health law, and promotion of equality of treatment and safeguarding of children or other vulnerable people. The conditions don’t apply across the board, but the point is that employees’ permission – their consent – is rarely, if ever, required when there is another compelling reason for processing their data.

I don’t really understand what need, what gap, the government page is trying to fill, but the guidance is pretty calamitous. And it is only likely to lead to confusion for business owners and employers, and runs the risk of pitting themselves against each other – with disputes arising – amidst the confusion.

BAH!

Now, that felt better. Like I say, sometimes it’s good to scratch that itch.

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under consent, Data Protection, Data Protection Act 2018, Let's Blame Data Protection, UK GDPR

Podcast on UK data protection reforms

My Mishcon de Reya colleague Adam Rose and I have recorded a short (25 minute) podcast on the government’s recent announcement of proposed data protection reforms.

UK Data Reform – what’s being proposed? (mishcon.com)

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Filed under adequacy, Data Protection, Data Protection Act 2018, GDPR, UK GDPR

Data reform – hot news or hot air?

I’ve written a piece for the Mishcon de Reya website on the some of the key proposals (for our client-base) in today’s data protection reform announcement.

Data protection law reform – major changes, but the (mishcon.com)

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Filed under adequacy, consent, cookies, Data Protection, Data Protection Act 2018, DPO, GDPR, Information Commissioner, international transfers, nuisance calls, PECR, UK GDPR

ICO to keep income from UK GDPR fines

This is a significant development – the Information Commissioner will now be able to keep up to £7.5m a year from penalties, to cover their litigation and debt recovery costs:

https://www.mishcon.com/news/ico-to-keep-money-from-uk-gdpr-fines

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Filed under Data Protection, DCMS, GDPR, Information Commissioner, monetary penalty notice, UK GDPR

COVID booster messages and the law

GET BOOSTED NOW Every adult needs a COVID-19 booster vaccine to protect against Omicron. Get your COVID-19 vaccine or booster. See NHS website for details

On Boxing Day, this wording appears to have been sent as an SMS in effect to every mobile telephone number in the UK. The relevant government web page explains that the message is part of the national “Get Boosted Now” campaign to protect against the Omicron variant of COVID-19. The web page also thanks the Mobile Network Operators for “their assistance in helping deliver the vitally important Get Boosted Now message”.

It is inevitable that questions may get raised raised about the legality of the SMSs under data protection law. What is important to note is that, although – to the extent that the sending involved the processing of personal data – the GDPR may apply (or, rather, the UK GDPR) the relevant law is actually the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”). Under the doctrine of lex specialis where two laws govern the same situation, the more specific rules will prevail over more general rules. Put another way, if the more specific PECR can justify the sending of the SMSs, then the sending will also be justified under the more general provisions of UK GDPR.

Regulation 16A of PECR (inserted by a 2015 amendment), provides that where a “relevant communications provider” (in this case a Mobile Network Operator) is notified by a government minister (or certain other persons, such as chief constables) that an “emergency” has occurred, is occurring or is about to occur, and that it is expedient to use an emergency alert service, then the usual restrictions on the processing of traffic and location data can be disregarded. In this instance, given the wording on the government website, one assumes that such a notification was indeed made by a government minister under regulation 16A. (These are different emergency alerts to those proposed to be able to be sent under the National Emergency Alert system from 2022 which will not directly involve the mobile network operators.)

“Emergency” is not defined in PECR, so presumably will take its definition here from section 1(1)(a) of the Civil Contingencies Act 2004 – “an event or situation which threatens serious damage to human welfare in a place in the United Kingdom”.

The effect of this is that, if the SMSs are legal under PECR, they will also be legal under Article 6(1)(c) and 6(1)(e) of the UK GDPR (on the grounds that processing is necessary for compliance with a legal obligation to which the controller is subject, and/or necessary for the performance of a task carried out in the public interest).

There is an interesting side note as to whether, even though the SMSs count as emergency alerts, they might also be seen as direct marketing messages under regulations 22 and 23 of PECR, thus requiring the content of the recipient before they could be sent. Under the current guidance from the Information Commissioner (ICO), one might argue that they would be. “Direct marketing” is defined in the Data Protection Act 2018 as “the communication (by whatever means) of advertising or marketing material which is directed to particular individuals” and the ICO defines it further by saying that this “covers any advertising or marketing material, not just commercial marketing. All promotional material falls within this definition, including material promoting the aims of not-for-profit organisations”. Following that line of thought, it is possible that the Omicron SMSs were both emergency alerts and direct marketing messages. This would be an odd state of affairs (and one doubts very much that a judge – or the ICO, if challenged on this – would actually agree with its own guidance and say that these SMSs were indeed direct marketing messages). The ICO is in the process of updating its direct marketing guidance, and might be well advised to consider the issue of emergency alerts (which aren’t covered in the current consultation document).

[Edited to add: I don’t think what I say above necessarily covers all the legal issues, and no doubt there are aspects of this that could have been done better, but I doubt very much there is any substantive legal challenge which can be made.]

The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.

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Filed under communications data, consent, Data Protection, Data Protection Act 2018, GDPR, Information Commissioner, PECR, UK GDPR