News from the Mishcon de Reya website on data protection concerns arising from criminal barristers’ dispute with the MoJ
Tag Archives: ICO
OMG – OCG attacks HMRC
ICO declines to take action after 1000 HMRC customer records apparently altered in 2020 by Organised Crime Gang and used to make fraudulent claims
Rather hidden away on the Information Commissioner’s Office (ICO) website is information, disclosed under the Freedom of Information Act 2000 (FOIA), in relation to an ICO investigation of a security incident involving HMRC, and an organised crime gang (OCG).
It appears that, in June 2020, an OCG had used 193 genuine National Insurance Numbers (NINOs) which it had managed to “hijack” (it is not clear how) from external sources, and set up bogus Government Gateway (GG) accounts. This subsequently “enabled the OCG to carry out enrolments on the bogus GG accounts of genuine Self-Assessment customer Unique Tax References”, which in turn enabled the submission of fraudulent tax returns with the aim of the OCG being to make fraudulent expenses claims.
It was also discovered that details of 130 of the data subjects whose NINOs had been compromised were also used to “utilise” the DWP universal credit service.
HMRC did not become aware of this incident until 2 December 2020, and it notified the ICO (pursuant to its obligations under Article 33 GDPR) on 14 December 2020.
Details of the incident also appear to be contained in HMRC’s Annual Report for the period in question, where (at page 188) it refers to an incident involving 1023 people where “Personal information [was] used to make changes to customer records on HMRC systems without authorisation”.
There are many redactions in the information that the ICO has now published, but the headline point is that it did not view the incident as a serious enough infringement of HMRC’s obligations under GDPR so as to warrant a monetary penalty. The ICO noted that
…there is no indication that any of the originating personal data used to commit the fraud was obtained from HMRC.
However, it does appear that some people might have lost money, although this has since been repaid to them:
…any repayments due to genuine customers have been (or will be) made good…and therefore all the financial losses will be HMRC’s.
Also redacted are what would probably be details of systems changes that HMRC has taken or agreed to undertake as a result of the incident. These would, says the ICO
increase the protection applied to customer records and data and make stacks of this nature more difficult…
This wording suggests that the ICO felt that the level of protection had not been adequate, in line with HMRC’s security obligations under the GDPR. That being the case, the ICO must have decided that, in this instance, despite the infringement, it wasn’t necessary, or appropriate, to issue a fine or take other enforcement action.
The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.
Filed under Breach Notification, Data Protection, GDPR, HMRC, Information Commissioner, security
No, 43% of retail businesses have NOT been fined for CCTV breaches
A bizarre news story is doing the rounds, although it hasn’t, as far as I can see, hit anything other than specialist media. An example is here, but all the stories contain similar wording, strongly suggesting that they have picked up on and reported on a press release from the company (“Secure Redact”) that undertook the research behind the story.
We are told that
research reveals that 43% of UK retailers reported that they had been fined for a violation of video surveillance GDPR legislation…Of these retailers, 37% reported paying an equivalent of 2% of their annual turnover, 30% said the fine amounted to 3% of annual turnover, and 15% said the fine was 45% [sic] of annual turnover…A staggering 33% of those fined also had to close stores as a result of enforcement action
The research was apparently based on a survey of 500 respondents in retail businesses (50% in businesses with less than 250 employees, 50% in businesses with more than 250).
What is distinctly odd about this is that since GDPR has been in force in the UK, including since it has become – post-Brexit – UK GDPR, there has been a sum total of zero fines imposed by the Information Commissioner in respect of CCTV. 43% of retail businesses have not been fined for CCTV infringements – 0% have.
You can check here (direct link to .csv file) if you doubt me.
It’s difficult to understand what has gone wrong here: maybe the survey questions weren’t clear enough for the respondents or maybe the researchers misinterpreted the data.
Whatever the reasons behind the stories, those in the retail sector – whilst they should certainly ensure they install and operate CCTV in compliance with GDPR/UK GDPR – should not be alarmed that there is a massive wave of enforcement action on the subject which threatens to put some of them out of business.
Because there isn’t.
The views in this post (and indeed most posts on this blog) are my personal ones, and do not represent the views of any organisation I am involved with.
Filed under CCTV, GDPR, Information Commissioner, monetary penalty notice, UK GDPR
ICO secures court-awarded compensation
ICO often say they can’t award compensation, but what they can do is – in criminal cases – make an application for the court to make an award (separate to any fines or costs). But as far as I know, until this case last week, they’d never done so:
https://www.mishcon.com/news/ico-recommends-compensation-awards-in-criminal-prosecution-case
Data Protection reform bill – all that? or not all that?
I’ve written an “initial thoughts” analysis on the Mishcon de Reya website of the some of the key provisions of the Data Protection and Digital Information Bill:
The Data Protection and Digital Information Bill – an (mishcon.com)
Podcast on UK data protection reforms
My Mishcon de Reya colleague Adam Rose and I have recorded a short (25 minute) podcast on the government’s recent announcement of proposed data protection reforms.
Filed under adequacy, Data Protection, Data Protection Act 2018, GDPR, UK GDPR
ICO to keep income from UK GDPR fines
This is a significant development – the Information Commissioner will now be able to keep up to £7.5m a year from penalties, to cover their litigation and debt recovery costs:
https://www.mishcon.com/news/ico-to-keep-money-from-uk-gdpr-fines
Filed under Data Protection, DCMS, GDPR, Information Commissioner, monetary penalty notice, UK GDPR
GDPR reprimands for Cabinet Office, UKIP, CPS & ors
A piece by me just uploaded to the Mishcon de Reya website, on an FOI disclosure to me of the most recent reprimands under GDPR/ UK GDPR issued by the Information Commissioner
ICO reprimands Cabinet Office, UKIP, CPS and others for (mishcon.com)